Headphones – repairs, replacement cables

 

Due to overwhelming demand we’re currently way overbooked.  Please be aware that new repairs may take over a month to complete.

email us if you need more info.

 

When emailing, please include details of the problem such as:

  • brand and model name
  • type: earbud, on-ear, over-ear (circumnaural)
  • what caused it  (if known)
  • which part seems to be damaged (plug, cable, Y-split, earpiece/can, headband, etc)
  • if there is physical damage, include a clear pic that shows the damaged area
  • symptoms and what actions influence it  (sound disappears when you touch the plug, when you move the cable near the ear, etc.)

 

BEATS NOTICE:

While we carry replacement cables, we no longer service internal problems with Beats products.

 Please contact Apple service and ask them to take responsibility for the products they sell.